Last Updated: 12 September 2026
Cyberllix Solutions Private Limited is developing Cyberllix Communication Intelligence with security, controlled access, tenant isolation and responsible handling of business communication as core design principles.
The platform is currently entering controlled early access. Security controls and infrastructure will continue to evolve as the product progresses toward broader commercial availability.
1. Security by Design
Cyberllix Communication Intelligence is designed around a controlled enterprise architecture rather than an open consumer-style mailbox service.
Our security approach includes:
Access to the platform is intended to be granted only to approved users and organizations.
2. Organization and Tenant Isolation
Cyberllix Communication Intelligence is designed as a multi-organization platform.
Customer workspaces are logically separated so that users should only be able to access communication and operational information belonging to organizations for which they have authorized access.
Tenant-isolation controls are an important part of our application design and pilot acceptance testing.
3. Authentication and Access Control
The platform uses controlled authentication and authorization mechanisms to help prevent unauthorized access.
Security controls are designed to include:
Users remain responsible for protecting their own login credentials and connected provider accounts.
4. Google and Microsoft Authorization
Cyberllix Communication Intelligence uses provider-supported authorization mechanisms when users connect supported communication accounts.
For Google Workspace/Gmail and Microsoft 365/Outlook integrations, the platform is designed to use OAuth authorization rather than requesting users to share their Google or Microsoft passwords with Cyberllix.
The platform requests permissions required for supported functionality and access remains subject to authorization granted by the user or their organization.
Users or administrators can revoke provider authorization through the applicable provider where supported.
5. Work Email Security
Where supported business email environments are connected using approved email protocols, credentials and connection information are handled through controlled application mechanisms.
Sensitive authentication information is not intended to be exposed to other users or customer organizations.
Access to connected communication accounts remains subject to the authorization and configuration provided by the applicable user or organization.
6. Data in Transit
The production pilot is designed to use encrypted HTTPS/TLS communication for public application and API traffic.
Communication between users and the production platform is intended to take place over secure encrypted connections.
WebSocket communication used by supported real-time functionality is also intended to operate through secure encrypted connections in production.
7. Production Infrastructure
The production pilot is planned to operate on controlled cloud infrastructure in India.
The planned production architecture separates public application access from protected backend and database components.
The environment is being designed with controls including:
Backend databases are not intended to be exposed directly to the public Internet.
8. Database Protection
Application data is intended to be stored in a controlled PostgreSQL environment for production use.
Database access is designed according to least-privilege principles, with application processes receiving only the permissions required for their normal operation.
Higher-privilege administrative access is intended to be restricted to controlled operational activities.
9. Secrets and Credentials
Sensitive information such as:
is intended to be kept outside publicly accessible source code and handled through controlled environment or secret-management mechanisms.
Sensitive credentials should not be exposed through application interfaces or normal logs.
10. OAuth Tokens
OAuth access and refresh tokens are treated as sensitive authentication material.
Cyberllix Communication Intelligence is designed to restrict access to such tokens and use them only for authorized communication-provider functionality.
Tokens are not intended to be displayed to other customers or ordinary platform users.
11. Email Sending and Execution Controls
Cyberllix Communication Intelligence includes communication and execution capabilities that may allow users to reply, send messages or act on communication-derived work.
Important execution actions are designed around authenticated and authorized users.
The platform does not intentionally permit one organization to execute communication actions using another organization's connected account.
Users remain responsible for reviewing recipients, content, attachments, approvals and business decisions before execution.
12. AI and Communication Intelligence
The platform may use automated or AI-supported processing to identify:
Automated outputs are intended to support human decision-making rather than replace appropriate business review.
Cyberllix does not position AI-generated results as guaranteed to be accurate in every circumstance.
13. Logging and Monitoring
Production infrastructure is planned to include operational and security monitoring appropriate for the pilot environment.
Logging may be used to:
Cyberllix aims to avoid unnecessarily exposing sensitive communication content or authentication secrets through operational logs.
14. Backups and Recovery
The production environment is planned with controlled backup and recovery procedures appropriate to the pilot stage.
Backup policies may evolve as the platform moves toward wider commercial operation and formal customer service commitments.
Backup systems are intended to be protected from unauthorized public access.
15. Security Testing
Cyberllix conducts application and release testing before introducing material functionality into controlled production use.
Testing includes areas such as:
Real provider integrations are additionally validated within the controlled production-pilot environment before wider external access.
16. Vulnerability and Incident Handling
If Cyberllix becomes aware of a security vulnerability or incident affecting Cyberllix Communication Intelligence, we will investigate and take reasonable measures appropriate to the nature and severity of the issue.
Actions may include:
17. Data Protection Approach
Cyberllix is developing Cyberllix Communication Intelligence with privacy and data-protection principles relevant to business communication and the Indian regulatory environment in mind.
This includes consideration of the Digital Personal Data Protection Act, 2023 (DPDP Act) as the platform progresses toward broader commercial operation.
This statement does not represent a claim that Cyberllix Communication Intelligence currently holds any government certification or independent DPDP certification.
18. Compliance and Certifications
Cyberllix Communication Intelligence is currently in the controlled early-access stage.
Unless expressly stated otherwise in an official Cyberllix document, we do not currently claim that the platform is:
Our objective is to progressively strengthen governance, security controls, documentation and compliance readiness as the platform matures.
This transparency is intentional: we prefer to state what is actually implemented rather than make unsupported certification claims.
19. Customer Responsibilities
Security is shared between Cyberllix and organizations using the platform.
Customers should:
20. Reporting a Security Concern
If you believe you have discovered a security issue involving Cyberllix Communication Intelligence, please report it responsibly to Cyberllix rather than attempting to exploit or disclose the issue publicly.
Cyberllix Solutions Private Limited
Mumbai, Maharashtra, India
Security Email: security@cyberllix.com
Website: https://cyberllix.com
For privacy-related requests, contact:
Privacy: privacy@cyberllix.com
Cyberllix Solutions Private Limited
21 Business Elites, Mahatma Gandhi Road, Near Kala Hanuman Mandir, Kandivali West, Mumbai-400067
Copyright © 2026 Cyberllix Solutions Private Limited - All Rights Reserved.
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